FAQs
Frequently Asked Questions
Find answers to common questions about DesireCart, our THC beverages, ordering, shipping, and more.
General
What does DesireCart sell?
DesireCart specializes in premium THC-infused beverages including seltzers, sodas, tonics, elixirs, and other ready-to-drink cannabis drinks. All products are sourced from licensed manufacturers and undergo third-party lab testing.
Are your products legal?
All products sold on DesireCart comply with applicable federal and state regulations, including the 2018 Farm Bill for hemp-derived THC products. It is the customer's responsibility to verify the legality of THC products in their specific state or jurisdiction before placing an order. Please review our Consumer Advisories page for more details.
Do I need to be a certain age to purchase?
Yes. You must be at least 21 years of age to purchase any product from DesireCart. We enforce strict age verification at checkout and upon delivery. Please see our Age Verification Policy for full details.
Products & Dosage
How much THC is in each drink?
THC content varies by product and is clearly listed on each product page. Most of our beverages range from 2.5 mg to 10 mg of THC per serving. Always check the label and product description for exact dosage information.
What's the recommended dose for beginners?
If you're new to THC beverages, we recommend starting with a low dose (2.5 mg – 5 mg) and waiting at least 60–90 minutes before consuming more. Effects from drinkable THC can vary based on body weight, tolerance, metabolism, and whether you've eaten recently. Start low, go slow.
Do your products contain CBD as well?
Some of our beverages contain both THC and CBD. The cannabinoid content (THC, CBD, and others) is listed on each product page so you can choose the right product for your needs.
Are your products lab tested?
Yes. Every product we carry is third-party lab tested for potency, purity, and contaminants. Certificates of Analysis (COAs) are available upon request — simply email us at support@desirecart.store.
Are the beverages vegan / gluten-free / allergen-free?
Dietary information varies by product. We include all available ingredient and allergen details on individual product pages. If you have specific dietary concerns, please contact us before ordering.
Orders & Shipping
Where do you ship?
We ship to states where the sale and delivery of THC beverages is permitted by law. Restricted states are listed on our Shipping Policy page. We currently ship within the United States only.
How long does shipping take?
Most orders are processed within 1–3 business days. Standard delivery typically takes 5–7 business days after processing. Expedited options may be available at checkout depending on your location.
Will I receive tracking information?
Yes. Once your order ships, you'll receive an email with tracking details so you can follow your package every step of the way.
Is the packaging discreet?
Yes. All orders are shipped in plain, unmarked packaging. There is no external branding or product descriptions visible on the outside of the box.
Will someone need to sign for my delivery?
Yes. Because our products contain THC, an adult signature (21+) may be required upon delivery. The recipient must present valid government-issued identification confirming they are at least 21 years old.
Returns & Refunds
Can I return a product?
Due to the nature of THC-infused consumable products, we generally cannot accept returns. However, if your order arrives damaged, defective, or incorrect, we will make it right. Please refer to our Refund Policy for full details.
How do I request a refund?
Contact us at support@desirecart.store within 48 hours of delivery with your order number, a description of the issue, and photos if applicable. Our team will review your request and respond within 1–2 business days.
Account & Privacy
Is my personal information safe?
Absolutely. We use industry-standard encryption and security protocols to protect your personal and payment information. We never sell or share your data with third parties for marketing purposes. See our Privacy Policy for full details.
I have a question that's not listed here.
No problem — reach out to us at support@desirecart.store and we'll get back to you within 24 hours.