Privacy Policy

Effective Date: May 2026
Store: DesireCart — https://desirecart.store
Contact: support@desirecart.store

DesireCart ("we," "us," or "our") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your personal information when you visit our website, create an account, or make a purchase. By using our website, you consent to the practices described in this policy.

1. Information We Collect

Personal Information You Provide:

Full name
Date of birth (for age verification)
Email address
Phone number
Shipping and billing address
Payment information (credit/debit card details processed securely through our payment provider)
Government-issued ID information (when required for age verification)

Information Collected Automatically:

IP address and approximate geographic location
Browser type and version
Device type and operating system
Pages visited, time spent, and referring URLs
Cookies and similar tracking technologies (see Section 6)

2. How We Use Your Information

We use the information we collect for the following purposes:

To process and fulfill your orders, including payment processing, shipping, and delivery
To verify your age and identity as required by law
To communicate with you regarding your orders, account, and customer support requests
To send promotional emails, newsletters, and product updates (only with your consent; you can unsubscribe at any time)
To improve our website, product offerings, and customer experience
To detect and prevent fraud, unauthorized activity, and security threats
To comply with legal obligations and regulatory requirements

3. How We Share Your Information

We do not sell, rent, or trade your personal information to third parties for marketing purposes. We may share your information in the following limited circumstances:

Service Providers: We share information with trusted third-party companies that help us operate our business — including payment processors, shipping carriers, age verification services, email marketing platforms, and website analytics providers. These parties are contractually obligated to protect your data and use it only for the services they provide to us.
Legal Compliance: We may disclose information when required by law, regulation, legal process, or governmental request, or when we believe disclosure is necessary to protect our rights, safety, or property.
Business Transfers: In the event of a merger, acquisition, or sale of assets, your information may be transferred to the acquiring entity.

4. Age Verification Data

Because we sell THC-infused products, we are required to verify that all customers are at least 21 years of age. We may use third-party age verification services to confirm your identity and age. The personal information collected for this purpose (such as date of birth and government ID details) is handled with strict confidentiality and is used solely for verification. We retain this information only as long as required by law or necessary for our compliance records.

5. Data Security

We implement industry-standard security measures to protect your personal information, including SSL encryption, secure payment processing, access controls, and regular security audits. While we strive to protect your data, no method of electronic transmission or storage is 100% secure. We cannot guarantee absolute security but are committed to taking all reasonable steps to safeguard your information.

6. Cookies and Tracking Technologies

Our website uses cookies and similar technologies to enhance your browsing experience, analyze website traffic, and personalize content. Types of cookies we use include:

Essential Cookies: Necessary for the website to function properly (e.g., shopping cart, login sessions, age gate).
Analytics Cookies: Help us understand how visitors interact with our website so we can improve it.
Marketing Cookies: Used to deliver relevant advertisements and track campaign performance.

You can manage your cookie preferences through your browser settings. Disabling certain cookies may affect the functionality of our website.

7. Your Rights

Depending on your location, you may have certain rights regarding your personal information, including:

The right to access the personal data we hold about you
The right to request correction of inaccurate data
The right to request deletion of your data (subject to legal and regulatory obligations)
The right to opt out of marketing communications
The right to restrict or object to certain processing activities

To exercise any of these rights, please contact us at support@desirecart.store. We will respond to your request within 30 days.

8. Data Retention

We retain your personal information for as long as your account is active or as needed to provide you services, comply with legal obligations, resolve disputes, and enforce our agreements. When your data is no longer required, we will securely delete or anonymize it.

9. Children's Privacy

Our website and products are intended strictly for adults aged 21 and over. We do not knowingly collect personal information from anyone under the age of 21. If we become aware that we have collected information from a minor, we will delete that data immediately.

10. Third-Party Links

Our website may contain links to third-party websites. This Privacy Policy applies only to DesireCart. We are not responsible for the privacy practices of other websites, and we encourage you to review their privacy policies before providing any personal information.

11. Changes to This Policy

We may update this Privacy Policy from time to time. Any changes will be posted on this page with an updated effective date. We encourage you to review this policy periodically. Your continued use of the website after changes are posted constitutes your acceptance of the updated policy.

12. Contact Us

If you have questions or concerns about this Privacy Policy or how we handle your personal information, please contact us:

Email: support@desirecart.store
Website: https://desirecart.store

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